FAQ

Shipping Policy

We currently ship within Canada.

To guarantee delivery, we must have complete addresses. Sorry—we cannot deliver to P.O. Boxes or A.P.O. and F.P.O. addresses.

Shipping fees are based upon weight and are displayed at the end of the checkout process.

All orders are processed and boxed for shipment Monday through Friday, excluding holidays. Orders that we receive prior to 3:00PM ET typically leave our store within 24-48 Hours. When your order is shipped, a confirmation email containing the Canada Post tracking number will be sent to you. This tracking information provides an estimated delivery date.

Delivery Information

Canada Post Xpresspost arrive within 2-4 business days from the ship date and are delivered Monday through Friday. This does not included the store handle time.

It is at the sole discretion of the Canada Post driver whether he/she can leave a package at your door. If the shipping location is deemed a "safe" area, then the Canada Post driver will leave the package. However, if the driver has had past incidents of missing or stolen packages, he/she will most likely not leave the package. If you regularly have packages left at your door by Canada Post, this package should be no exception.

Please note that extreme weather conditions may cause paint to spoil. Because our paint is eco-friendly, it is more susceptible to freezing than other paints. If you anticipate not being home within 8 hours of the package being delivered in months during which freezing may occur, we strongly recommend sending your package to a business address to protect your paint from extreme temperatures.

Read our Returns Policy.